A gym CRM built around member retention
ClubWise brings member data, marketing automation and retention tracking into one place, so you can see who is drifting away and act before they cancel.
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Sales and marketing automation offer
Keep every member relationship in one place
Every enquiry, booking, payment and conversation sits on one member record. Your team can see the full history at a glance, which makes follow-ups quicker and stops members slipping through the gaps.
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Spot at-risk members before they cancel
Falling attendance is usually the first sign a member is about to leave. ClubWise flags members whose visits are dropping off, so your team can reach out with a class suggestion or a check-in before the cancellation comes through. It works the same way for a single studio as it does across multiple sites.
Request a demo todayKey benefits of ClubWise’s gym CRM
One record per member
See attendance, payment history and goals on a single member profile. Your team answers questions and personalises follow-ups without switching between systems.
Email and SMS on autopilot
Set up campaigns once and let them run: welcome sequences, renewal reminders, win-back offers and loyalty rewards go out automatically, on the channel each member prefers.
Retention built in
ClubWise watches attendance and booking patterns and flags members who are slipping, so you can step in while there is still time to keep them.
Ready for more sites
Run one studio or twenty from the same system. Reporting rolls up across locations, and the setup you build now still fits when you expand.
Powerful features for better retention
Complete member profiles
Track attendance, payments and bookings in one place.
Pull up any member’s full history in a couple of clicks, so conversations start from what you already know about them.
Marketing automation
Build automated campaigns for every stage: onboarding, renewals, win-backs and milestones.
Trigger them by member behaviour, so the right message goes out at the right moment without anyone sending it.
Behaviour analysis and reports
See attendance and engagement trends at a glance, with at-risk members surfaced automatically.
The reporting tells you who to contact this week, not just what happened last month.
Seamless integration
Because the CRM sits inside the same system as your billing, bookings and access control, member data flows between them automatically.
No exports, no duplicate records, no reconciling two tools that half-talk to each other.
See which members you are about to lose
Book a demo and we will show you how ClubWise surfaces at-risk members and automates the follow-ups that keep them.