Referral programmes are a great way to utilise your club’s strongest asset, your members.
The power that word of mouth holds really is something that can’t be paralleled. Continue reading “Referrals”
Managing member retention is not an exact science. An individual’s experience is influenced by numerous factors, from the quality of the equipment to the availability of parking.
A good retention strategy will include a wide variety of activities and initiatives that will appeal to different members at different times. Continue reading “How can your top 20 members help improve your retention?”
When you combine your prospect and member database with the flexibility of the campaign manager, the result is an effective tool to maximise sales and retention.
In your prospect database there will be hundreds of people who you spoke to, but who didn’t commit to joining at the time. Continue reading “Using ClubWise Campaign Manager to maximise sales and retention”
Technology plays an integral part in our everyday lives and the amount of time we spend with our hands and eyes glued to our smartphones is ever increasing. There is an app for everything now, from learning a new language to organising a lift share. Continue reading “Mobile Technology & the Health and Fitness Industry”