New club members often hit the ground running with optimism and great intentions. But in no time at all, members start looking at whether they’re hitting their goals fast enough and whether the money they’re spending on a club membership is really worth it.
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We keep hearing that COVID-19 is here to stay and we must adapt. Pre-pandemic life isn’t just around the corner like we’d hoped.
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The pandemic has brought many issues to light, but chief among them is the importance of mental health.
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If you’re looking for ways to improve sales for your club, your first step is creating a clearly defined plan for generating and managing prospects.
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Onboard For Success Highlights
Are you happy with your club’s new member onboarding process? Are you giving new members what they need to succeed — and what your gym needs to ensure long-term member retention?
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Retain For Success Highlights
Did you know that it can cost 5X as much to attract a new gym member than it costs to keep your existing members? If you have devoted time, money, and resources on attracting new members but overlooked your gym member retention strategy up until now, there is no need to panic. We’re here to […]
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Re-Engage For Success Highlights
If you’re struggling with member retention and want to master the art of preventing cancellations and re-engaging members, you’ve come to the right place. In this installment of his three-part success series, the Retention Guru himself, Dr. Paul Bedford, tackles these tough questions:
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Did you know that it can cost 5X more to get new customers than it does to retain existing ones? If you don’t already have a strong gym member retention strategy in place, now is the time to create a strong strategic approach to retaining more members.
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For the past year, headlines have proclaimed that the COVID-19 pandemic set back peoples’ health and fitness goals by miles. As fears about the obesity epidemic ballooning, the “quarantine 15” (and more) became a punchline to the pandemic.
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The primary focus for fitness clubs right now is recovery. The first and most important part of a recovery strategy is to understand your numbers.
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From what we have seen so far, the fitness industry seems to be recovering well. Membership sales in April exceeded sales made during the same period in 2019*
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