Member management

Member management

ClubWise offers robust customer relationship management solutions that provide a complete view of every member.

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Simplify membership management with ClubWise

Managing your gym, club or studio memberships should be seamless, efficient and most importantly, stress-free.

Designed to streamline operations and enhance member experiences, the ClubWise fitness club membership software is the ultimate solution for modern fitness facilities.

Whether you run a boutique health club or a large studio, ClubWise empowers you with the tools you need to take control of your memberships. Explore our club membership software and book a demo with us today.

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Enhance member experience with ClubWise

At ClubWise, we understand that a satisfied member is a loyal member.

Our gym membership management platform offers a safe and seamless experience to members, enabling you to deliver a personalised and professional experience for each client. Whether it’s enabling quick check-ins or offering promotional discounts, ClubWise ensures your members feel valued every step of the way.

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Why choose ClubWise for membership management

Comprehensive gym membership software

ClubWise combines powerful features into one intuitive platform.

Handle everything from membership sign-ups to payment processing with ease.

With a user-friendly interface, our club membership software simplifies daily operations for you and your members.

Seamless automation for renewals and billing

Say goodbye to manual invoicing.

ClubWise’s fitness membership software allows you to automate billing, renewals and payment reminders.

Managing your cash flow with ClubWise helps you maintain consistent revenue while saving you hours of administrative work.

Empower members with self-service tools

Today’s members want convenience.

Our gym membership management system lets your clients easily update payment details, manage profiles, earn rewards, renew memberships and more — all through our FitSense mobile app.

ClubWise makes it easy to give your members a seamless experience while reducing your staff’s workload.

Enhanced member engagement

Keep members engaged with automated notifications, reminders and promotions with the FitSense app.

Our FitsSense Member App facilitates continued communication with your members, leading to better engagement and ultimately retention. Gaining new members becomes easy through automated digital processes such as in-app joining, smart referral programmes and free guest trials, whilst the retention focused features like body composition progress tracking, rewards, easy class and session booking and one-tap check-in offer great engagement for your current members.

Six key benefits of using the ClubWise gym member management software

1

Simplified member management

Manage all aspects of your memberships in one place, saving time and reducing errors. You’ll always be in the loop of your customer’s payment history, from renewals to arrears, giving you the insights you need to address issues promptly. 

2

Scalable solutions

ClubWise is proud to support gyms, health clubs, sports clubs and other organisations of all sizes. Whether you’re managing 50 members or 5,000, our gym member management platform grows with your business.

3

Multiple integrated payment partners

To give customers payment flexibility at every turn, ClubWise offers a selection of credible payment partners, including Stripe, Global Payments and Revio.

4

Enhanced member engagement

Keep members engaged with automated notifications, reminders and promotions. Our gym member software keeps the lines of communication open, ensuring your members are informed of your facility’s latest developments.

5

Compliance and security

Rest assured that your funds are secure and compliant with industry standards. ClubWise is authorised and regulated by the Financial Conduct Authority (FCA), where we adhere to a high standard of conduct when overseeing your direct debits.

6

Flexible online support

Worried about switching from your current system? Our gym member management software includes dedicated support and training to help your team get into the swing of things.

Upgrade your club membership software with ClubWise

It’s time to move away from outdated processes and embrace a solution that grows with your fitness club. Our gym member management system prioritises efficiency, growth and member satisfaction. Partner with a solution dedicated to helping you succeed.

Book a no-obligation demo with us today to experience the full potential of our club membership software. 

Request a demo today

Frequently asked questions​​

Member management

Yes, ClubWise’s gym membership management system includes a fully integrated in-house direct debit collection service that handles membership renewals, billing and payment reminders. Our platform helps your facility ensure consistent revenue without manual intervention, giving you the space to focus on more pressing tasks.
Absolutely! With ClubWise, members can access the FitSense app to update payment details, renew memberships and manage their profiles at their convenience, improving their experience to terms that suit them best.
We make data migration simple and stress-free. Our dedicated support team assists you and your staff every step of the way, ensuring a smooth transition of all member data, payment records and operational details to ClubWise’s platform.

Learn more about how ClubWise can help your business thrive

 

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