Software for hotels, spas and golf clubs
One system for members, guests and everything they book
A hotel leisure club, a resort spa and a golf membership have almost nothing in common operationally, except that the same person might use all three in a weekend. ClubWise handles them on one member record.
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Memberships, guest bookings, treatment slots, tee times and payments, across facilities that may sit under one roof or across a resort. ClubWise keeps them on one system so a spa booking and a gym check-in belong to the same person.
Features that operate Hotels, resort spas and golf clubs
Running a hotel, resort spa, gym, and golf club comes with a wide range of moving parts – your technology should be the one thing that keeps everything running effortlessly behind the scenes. That’s where ClubWise comes in.
Memberships and payments in one place
Gym, golf and spa memberships all sit on the same system, with accounts, scheduled payments, renewals and arrears handled together.
In Australia, payments are processed through accredited third-party providers.
Flexible bookings
Bookings across every service Fitness classes, spa treatments, PT and court or tee bookings run through the same engine, with different rules and durations per service.
Members book in the app, guests book online, and both show in the same diary.
Guests and members on one record
A hotel guest who books a treatment, a golf member who uses the gym and a fitness member who brings a guest are all the same kind of record.
You can see what someone has used across the venue, which is what makes an offer worth sending.
Payments and POS
Memberships, treatments, green fees and retail all take payment through the same system, so a day’s takings reconcile in one place rather than across three tills and a booking platform.
For anyone considering working with ClubWise, we wholeheartedly recommend it. The support during the transition and ongoing support are unparalleled. Our partnership with ClubWise has been transformative, and we have not looked back since changing over.
Clients already benefiting from ClubWise
Enhanced engagement with FitSense
ClubWise’s FitSense member app lets members and guests manage bookings, payments and profiles, and receive communications directly on their phone. This convenience helps keep bookings high and engagement strong.
A platform that scales with your business
Whether you run a single hotel leisure club or a group of resorts, the setup is the same. Sites can be managed individually or as a group, with reporting rolled up across properties and membership types configured per site.
One system, three revenue lines
Memberships, bookings, billing and CRM in one place means your gym, spa and golf operations report together and your team works from one screen.