Member app

Run your club from the gym floor

ClubWise Mobile puts bookings, member records, rotas and prospect capture on your team’s phones, so staff can answer a question or take a booking without walking back to the desk.

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Everything your team needs, on the phone in their pocket

Bookings, member lookups, rota changes and prospect capture all work from a mobile device. Your team is not tied to a desk to do the things that come up while they are with a member.

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Less time at the desk, more time with members

Every task that has to be done at a computer is a task that pulls someone off the floor. ClubWise Mobile moves the common ones onto a phone, so bookings, check-ins and member questions get handled where they come up.

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Manage your club on the go with ClubWise Mobile

Member lookups, bookings and check-ins from anywhere in the building.

A member asks about their payment or wants to book a class while your trainer is on the floor with them. It gets done there, rather than becoming something to sort out later at the desk.

Booking and scheduling

Members book themselves in online. Your team books people in at the club. Both land in the same diary.

Bookings sync between FitSense, where members book for themselves, and ClubWise Mobile, where your trainers can book someone in while standing with them on the gym floor. Both write to the same timetable, so there is no double-booking and no reconciling afterwards.

Simple staff management

Rotas, appointments and staff hours in one place.

Set rotas, store staff records and see where team hours are actually going. On mobile, your team can book PT sessions, inductions, sales appointments and programme reviews from wherever they are, and check their own rota without calling in.

Full visibility of your club’s performance

Revenue, memberships sold, retention, attrition, staff activity and referrals, on one dashboard.

Measure performance against your targets and see where the gaps are. The same figures are available on mobile, so a manager walking the floor can check where the month stands without going back to an office.

Membership management

Each member record contains a comprehensive picture of every connection your member has with your club.

From the day they became a prospect and informed you of their goals, through to the present moment, you can see every session attended, every communication sent, every topic of discussion, every club check-in, referrals made and all aspects of financial information, too. Arrears notifications, payment statements and collections all sit on the same record, alongside attendance and communication history. When someone asks about their account, the answer is on one screen.

Prospect management

ClubWise’s fitness club management software gives you the tools to capture, organise and nurture leads with ease.

From the moment a prospect shows interest, our built-in CRM and Task List features help your team stay on top of communications, ensuring timely follow-ups and a smoother path to membership. Mapping and demographic data show where your members and best prospects actually live, which is what makes local marketing worth spending on. Prospect details can be captured offline at an event or on outreach, and sync as soon as the device reconnects.

Access control

The ClubWise fitness club management system includes a fully integrated QR Code Access Control system via the FitSense Member App, designed to keep your club secure while making entry quick and easy for members.

Each QR code expires 25 seconds after check-in, adding an extra layer of security that’s especially useful for 24/7 clubs where staff may not always be on site. If QR codes aren’t your preferred method, the system also works with swipe cards, biometric readers or PIN entry, giving your members the flexibility to access the club in a way that suits them. Even if the internet goes down, the system keeps running offline to avoid any disruption. Behind the scenes, your team can track member visits, control entry for those on freeze or in arrears and manage everything from one central platform.

Scalable for clubs of all sizes

The same platform runs a single studio and a fifty-site group. What changes is how much of it you switch on.

For smaller clubs or independent operators, ClubWise provides:

  • A single, mobile-first platform to manage bookings, memberships, payments and communication.
  • Easy onboarding with minimal technical training.
  • Streamlined admin that frees up time for member engagement.
  • Cost-effective software that maximises return on investment.

For larger gyms, franchises and multi-site operations, ClubWise scales seamlessly by offering:

  • Centralised reporting across locations, with mobile KPI access for regional managers.
  • Unified member databases and smart segmentation tools for marketing and retention.
  • Staff scheduling tools with visibility across locations and departments.
  • Integration with secure payment systems, debt collection workflows and advanced analytics.

Whether you’re running a start-up studio or overseeing a large network of clubs, ClubWise’s flexible health club management software ensures your systems remain agile, reliable and easy to use, no matter how your operations evolve.

Designed for every type of fitness and wellness studio

ClubWise isn’t limited to traditional gyms. It’s purpose-built to serve a wide variety of fitness and wellness businesses by adapting to their unique operating models, member needs and session formats. This makes it the ideal fitness club management solution for clubs that value personalisation and flexibility.

Studios and facilities that thrive with ClubWise include:

Functional fitness and HIIT gyms

Easily schedule group training blocks, manage waitlists and track high-volume member attendance.

Boutique wellness spaces

From barre and spin classes to hybrid wellness centres offering massage or physiotherapy, ClubWise helps unify bookings, staff time tracking and revenue reports.

Yoga and Pilates studios

Manage recurring class bookings, monitor instructor schedules and provide seamless check-in experiences via cards, biometric readers or QR codes.

Personal training studios

Keep client notes, payment history and appointment calendars all in one place for each PT client.

Dance studios

Coordinate class schedules by age group or skill level, and handle payments for casual sessions or term-based programmes.

The setup grows with you, so changing size does not mean changing systems.

Transform how your club operates with ClubWise

Discover how ClubWise can streamline your daily processes, empower your team and elevate your member experience. Whether you’re just starting out or looking to scale, our all-in-one fitness club management software gives you the tools you need to succeed. 

Book your free demo today and see how our comprehensive fitness club management system can work for your club.

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Frequently asked questions​​

ClubWise mobile AU

Look up member records, take and amend bookings, check people in, capture prospect details, view and update rotas, book PT and induction appointments, and check club KPIs. Prospect capture also works offline and syncs when the device reconnects.
ClubWise Mobile is for your team. It handles bookings, member records, rotas and prospect capture. FitSense is the member app, where members book classes, manage payments and track progress. They work from the same data.
Yes. ClubWise is a scalable fitness club management software ideal for boutique studios and large multi-site gyms. It supports small clubs with simple, cost-effective tools and offers large clubs advanced reporting, staff oversight and franchise-ready features, making it a flexible health club management system that grows with your business.
Prospect capture works offline and syncs when the device reconnects, and QR access control keeps running if your internet drops. Bookings and member lookups need a connection.

Learn more about how Clubwise can help your business thrive

 

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