Gym membership software built for Australian clubs
Run memberships, payments and member communications from one system. ClubWise gives Australian gyms, studios and health clubs a single view of every member, from first enquiry through to renewal.
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Everything you need to manage memberships
Membership admin should not be the thing that takes up your week. ClubWise brings sign-ups, payments, attendance and member records into one system. Your team spends less time on data entry and more time on the floor. It works the same way for a single studio as it does for twelve sites across three states.
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Give members a reason to stay
Most cancellations start small. A check-in that takes too long, a payment that needs a phone call to sort out, a renewal nobody flagged. ClubWise handles those automatically, so members notice the service rather than the admin behind it.
Request a demo todayWhy choose ClubWise for membership management
One system, not five
Sign-ups, payment processing, attendance and member records sit in the same platform.
Your front desk works from one screen instead of switching between a spreadsheet, a booking tool and a payments portal.
Automated renewals and payment reminders
Set your billing schedule once.
ClubWise handles renewals, retries failed payments and sends reminders. Payments are processed through accredited Australian providers, so collections stay compliant without extra work from your team.
Members manage their own accounts
Through the FitSense app, members update payment details, renew, book classes and track progress themselves.
Every self-service action is one less call to your front desk.
Engagement that runs by itself
FitSense keeps members connected between visits with push notifications, class reminders, loyalty rewards and progress tracking.
In-app joining, referral prompts and guest passes bring new members in through the same channel.
Six key benefits of using the ClubWise gym member management software
One view of every member
Payment history, attendance, membership status and communications sit on a single record. Anyone on your team can answer a member question without chasing it up.
Built to scale
The platform runs the same for a 50-member studio as for a multi-site operator. The setup you put in now still fits when you open your next location.
Flexible payment options
ClubWise integrates with established payment providers, so members can pay by card, mobile wallet or scheduled debit, on the frequency that suits them.
Communications that go out on time
Automated notifications, campaign tools and in-app messaging keep members informed about timetable changes, promotions and account activity without anyone sending them manually.
Secure, compliant payments
In Australia, ClubWise processes payments through accredited third-party providers, with member data handled in line with Australian privacy requirements.
Support through the switch and after it
Migration from your current system is handled with you, including member data, payment records and historic attendance. Training is included and support continues once you are live.
Upgrade your club membership software with ClubWise
It’s time to move away from outdated processes and embrace a solution that grows with your fitness club. Our gym member management system prioritises efficiency, growth and member satisfaction. Partner with a solution dedicated to helping you succeed.