So, we’re now in June and the GDPR deadline has passed. All the build-up and work becoming compliant and updating policies and procedures are now in full effect. GDPR has had an immediate effect on the day to day operations of a gym, including the replacement of paper-based processes with electronic ones, to ensure visibility and transparency. Continue reading “It’s time to move away from paper-based processes if you want to deliver an enhanced member experience”
How often would you say you and your team interact with your members? Maybe this isn’t something you’ve thought about very often. With admin tasks and maintenance of the healthy running of your club, Continue reading “How often would you say you and your team interact with your members?”
This year’s Retention Convention focuses on the world of tech and its place on the gym floor. Technology experts from around the world are flying in to speak, Continue reading “Retention Convention 2018 – Why you need to keep up to date”
On Wednesday 28th February, ClubWise held a customer pop-up event with special guest speaker Dr Paul Bedford from Retention Guru.
The event was designed Continue reading “Winning the Retention battle with ClubWise”
Don’t be afraid of the brave new world of technology — now is the time to become a digital leader, and take advantage of new ideas to increase the profile and profitability of your club.
Member engagement: Keeping your members engaging with your facility is fundamental to your success and plays a huge part in member retention. The importance of keeping a continued conversation between member and club really is one that shouldn’t be disregarded. That’s why we’ve put together out top tips to help you keep your members engaging with you on a regular basis. Continue reading “Top tips for driving member engagement”
New members often start out on their fitness journey with great intentions. They have chosen to get active and healthy and on their mission to do so they have joined your club, this is great news. But now you have to keep them engaged. Continue reading “Top reasons members quit the gym and how to overcome them”