Member Engagement

 
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Member Engagement

If You Want To Amplify Member Engagement, ClubWise Will Be Revolutionary.

ClubWise provides a host of tools designed to facilitate continued engagement with your members, leading to better retention. ClubWise Member Engagement products include the highly rated FitSense Member App with integrated Member Loyalty Programme, Body Composition Analysis and Group Heart Rate Training.

 
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FitSense Member App

FitSense is a smart and effective member app designed to engage your members and cultivate member loyalty. FitSense features work together to deliver an exceptional member experience, from fast class bookings and check in, to group heart rate training, body composition analysis and an integrated loyalty program. You also have the option to personalise FitSense for your club, with FitSense Premium. FitSense Premium enables you to have a club specific icon displayed in the app store.

Click the features below for an overview

 
 

 
 
130K
Downloads
60K
Active Users
3.8M
Bookings
 

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FitSense Rewards

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Drive engagement through incentives

FitSense Rewards is an integrated, app based member loyalty programme, which works to increase member engagement and increase revenue by incentivising in club activity with exciting and high perceived value rewards. By driving member activity through a rewards programme, your member is more likely to stay longer.

The FitSense Rewards points structure has been created using clever methodology, drawing on industry research to ensure a truly effective system that provides tangible insights into how specific interactions and activities influence a member’s length of stay. The points allocation is weighted towards the activities that are known to have a positive impact on retention.

Visit our web page to learn more about the features and
benefits of FitSense Rewards

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My Body Composition Analysis

Engaging members through body composition progress tracking

My Body is a fully integrated body composition analysis tool, allowing your members to measure, record and track their body composition through their FitSense Member App, using the highly accurate Tanita scale. The professional accuracy and reliability of the Tanita scale will encourage members to visit your club regularly to check and monitor their progress, resulting in more active and engaged members.

My Body integrates with FitSense Rewards, which allows your members to earn points for every 1% reduction in body fat, which they can exchange for exciting rewards. The combination of rewarding someone internally (improvements in body composition) and externally (allowing them to earn points to exchange for a reward) becomes a very powerful tool in keeping your members engaged and motivated, and ultimately increasing their length of stay.

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To explore the full features and benefits of My Body,
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Group Heart Rate

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FitSense Group Heart Rate Zone Training helps to keep your members motivated by providing visible and accurate tracking of effort levels throughout the workout, utilising our heart rate monitoring technology, creating a fun and challenging workout environment.

Capturing this information motivates your members to exercise in the ideal heart rate zone and get the most out of their workout. Providing members with this insight into their training increases member loyalty and overall demand for these classes.

Your members can earn points based on intensity of workout, which can be redeemed against exciting rewards through the FitSense Rewards Member Loyalty Programme, to further enhance their experience.

To explore the full features and benefits of FitSense Group Heart Rate,
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Customer Relationship Management

A powerful communication tool, taking marketing automation in the fitness club industry to the next level. Scheduling emails, SMS messages and calls tailored to the member activity and key touchpoints in the member journey ensures a personal feel with maximum impact.

The perfect way to manage an induction programme, retain non-attending members, and broadcast timely promotions – all configurable to your club’s preferences.

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