Referral programmes are a great way to utilise your club’s strongest asset, your members. The power that word of mouth holds really is something that can’t be paralleled. A happy member is a great way to promote your club, plus it’s a totally free marketing and sales tool.

Member engagement: Keeping your members engaging with your facility is fundamental to your success and plays a huge part in member retention. The importance of keeping a continued conversation between member and club really is one that shouldn’t be disregarded. That’s why we’ve put together out top tips to help you keep your members engaging […]

It’s official, Oxygen Fitness in Barnet is the Happiest Gym in Britain 2016! This year marked the start of the Happiest Gym in Britain competition and what a success it has been.

Referral programmes are a great way to utilise your club’s strongest asset, your members. The power that word of mouth holds really is something that can’t be paralleled.

Going out and about into the local community is the perfect way to get high-quality leads and prospects. For some, your presence may simply serve as a reminder of your facility, for others, it may prompt them to take action on a goal or ambition.

Member retention is a really important part of keeping your business healthy. Check out our top ten tips below

Managing member retention is not an exact science. An individual’s experience is influenced by numerous factors, from the quality of the equipment to the availability of parking. A good retention strategy will include a wide variety of activities and initiatives that will appeal to different members at different times.

When you combine your prospect and member database with the flexibility of the campaign manager, the result is an effective tool to maximise sales and retention. In your prospect database there will be hundreds of people who you spoke to, but who didn’t commit to joining at the time.

ClubWise Workout Planner Your members confident, coached and connected. The ClubWise workout planner, available soon via the IOS member app, provides the perfect platform to support and coach your members at every point in their fitness journey.

Technology plays an integral part in our everyday lives and the amount of time we spend with our hands and eyes glued to our smartphones is ever increasing.  There is an app for everything now, from learning a new language to organising a lift share.