Memberapp Privacypolicy

Member App Privacy Policy

ClubWise respects the privacy rights of our users and is committed to protecting the information collected through The ClubWise Member App. ClubWise has adopted this privacy policy (“Privacy Policy”) to explain how it collects, stores, and uses the information collected in connection with The ClubWise Member App.
ClubWise reserves the right to modify this Privacy Policy at any time, so please review it frequently. If ClubWise makes material or significant changes to this Privacy Policy, the updates will be posted to the website at Any changes to this Privacy Policy will be effective upon being posted on Your continued use of the ClubWise Member App will signify your acceptance of the changes to this Privacy Policy.
Any information that you upload to or sync with the ClubWise Member App is covered by this Privacy Policy.
If you have any concern about providing information to us or having such information displayed on the ClubWise Member App or otherwise used in any manner permitted in this Privacy Policy, you should not visit or register for the ClubWise Member App or otherwise use our services.


For purposes of this Privacy Policy, “non-personal data” means information that does not directly identify you. Additionally, non-personal data means “aggregate” and “de-personalized” information, which is the data ClubWise collects about the use of the ClubWise Member App, from which any personally identifiable data has been removed.

ClubWise may use tools or third party analytical software to automatically collect and use certain non-personal data that does not directly enable ClubWise to identify you. The types of non-personal data ClubWise may collect and use include, but are not limited to: (i) device properties, including, but not limited to unique device identifier or other device identifier (“UDID”); (ii) device software platform and firmware; (iii) mobile phone carrier; (iv) geographical data such as post code, area code and location; (vi) other non-personal data as reasonably required by ClubWise to enhance user experience on the ClubWise Member App.

ClubWise may use and disclose to its partners and contractors the collected non-personal data for purposes of analysing usage of the ClubWise Member App, advertisement serving, managing and providing the ClubWise Member App and to further develop the ClubWise Member App.

You recognise and agree that the analytics companies utilised by ClubWise may combine the information collected with other information they have independently collected from other services or products relating to your activities. These companies collect and use information under their own privacy policies.


For purposes of this Privacy Policy, “personal data” means personally identifiable information that specifically identifies you as an individual.

Likely situations when you make personal data available to ClubWise include, but are not limited to: (i) registration for the ClubWise Member App (ii) accessing the ClubWise Member App using a third party ID, such as social networking sites or payment gateways; (iii); providing additional information on your profile page; (iv) user communications (like posting, cheering and commenting) on the ClubWise Member App; (v) inviting users to the ClubWise Member App and other similar features; (vi) requesting technical support; and (vii) otherwise through use of the ClubWise Member App where personal data is shared.

The types of personal data may vary depending on the type of activity you are engaged in. The personal data ClubWise may collect, process and use may include, but are not limited to your name, screen/nick name, the ClubWise Member App or third party service ID, e-mail address, phone number, photo or other image, birthdate, sex, address, friend connections, avatar image, credit card information, shipping information; and location (only if directly identifiable to you, otherwise ClubWise treats location as non-personal data).

The ClubWise Member App is designed to integrate with body measurement devices to enable you to record key health metrics. This information is stored securely to provide a benchmark for measuring changes and improvements resulting from activities you have undertaken, help you make more informed decisions about your exercise plan and lifestyle and maximise benefits from the ClubWise Member App and your Club membership. Metrics include: Body Fat%, Metabolic age, Muscle mass, Total body water, Body weight, Body mass index, Fat free mass, Basal metabolic rate, Bone mass, Physique rating, Fat mass, Visceral fat rating.

The process of taking a new set of measurements and any improvement in your body composition will be shared via your ClubWise Member App feed, however the specific results of these metrics are for your use and visibility only. This information can be shared via social media using the share options within the app, however the sharing of this information is entirely at your discretion, and will only be visible to those parties that you choose to share the information with.

You understand that, by creating an account on the ClubWise Member App, we and others will be able to identify you by your profile. We may also ask for your credit card details if you purchase certain additional services.

ClubWise may use collected personal data for purposes of analysing usage of the ClubWise Member App, information to its partners on ClubWise Member App usage, providing customer and technical support, managing and providing the ClubWise Member App (including managing advertisement serving) and to further develop the ClubWise Member App and other ClubWise services and products. ClubWise may combine non-personal data with personal data.

ClubWise may use your personal data to send messages to you with informative and/or commercial content about ClubWise services or third party products and services ClubWise thinks may be of interest to you, such as new features and services, special offers and updated information.

Please note that certain features of the ClubWise Member App may be able to connect to your social networking sites to obtain additional information about you. In such cases, ClubWise may be able to collect certain information from your social networking profile when your social networking site permits it, and when you consent to allow your social networking site to make that information available to ClubWise. This information may include, but is not limited to, your name, profile picture, gender, user ID, email address, your country, your language, your time zone, the organisations and links on your profile page, the names and profile pictures of your social networking site “friends” and other information you have included in your social networking site profile. ClubWise may associate and/or combine as well as use information collected by ClubWise and/or obtained through such social networking sites in accordance with this Privacy Policy.

Even if you’re not logged into the ClubWise Member App, we log information about devices used to access the ClubWise Member App, including IP address.


ClubWise collects and processes personal data on a voluntary basis and it is not in the business of selling your personal data to third parties. Personal data may, however, occasionally be disclosed in accordance with law and this Privacy Policy. Additionally, ClubWise may disclose personal data to any of its partners in accordance with this Privacy Policy.

ClubWise may disclose your personal data to third parties as required by law enforcement or other government officials in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose you or ClubWise to legal liability. ClubWise may also disclose your personal data to third parties when ClubWise has a reason to believe that a disclosure is necessary to address potential or actual injury or interference with ClubWise’s rights, property, operations, users or others who may be harmed or may suffer loss or damage, or ClubWise believes that such disclosure is necessary to protect ClubWise’s rights, combat fraud and/or comply with a judicial proceeding, court order, or legal process served on ClubWise. To the extent permitted by applicable law, ClubWise will make reasonable efforts to notify you of such disclosure through ClubWise’s website or in another reasonable manner.


ClubWise retains the data collected pursuant to this Privacy Policy for the period necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Thereafter if the collected data is no longer needed for purposes specified in this Privacy Policy, ClubWise deletes all aforementioned data in our possession within a reasonable timeframe. ClubWise does not verify the correctness of personal data. ClubWise may still retain some of the data to the extent such retention is necessary to resolve disputes, enforce ClubWise user agreements, and comply with technical and legal requirements and constraints related to the security, integrity and operation of the ClubWise Member App.


The ClubWise Member App may use “cookies” and other technologies such as pixel tags, clear GIFs and web beacons. ClubWise treats information collected by cookies and similar technologies as non-personal data.

E-mails and other electronic communications ClubWise sends to you may contain code that enables ClubWise to track your usage of the communication, including whether the communication was opened and/or what links were followed (if any). ClubWise may combine that information to other information ClubWise has about you and ClubWise may use that information to improve the ClubWise Member App and/or provide customised communications to you.


Please note that your access to and use of the ClubWise Member App may be subject to certain third party terms and conditions and privacy policies, including but not limited to application stores, mobile software platforms, e-commerce stores, social networking services and payment providers. You recognise and agree that ClubWise is not liable for any such third party terms and conditions and their use of your personal data.

ClubWise may in its discretion make available links through advertisements or otherwise enable you to access third party products or services. Please note that, while using such products or services, you are using products or services developed and administered by people or companies not affiliated with or controlled by ClubWise. ClubWise is not responsible for the actions of those people or companies, the content of their products or services, the use of information you provide to them, or any products or services they may offer. The fact that ClubWise is linking to those products or services does not constitute our sponsorship of, or affiliation with, those people or companies.


ClubWise follows generally accepted industry standards and maintains reasonable safeguards to attempt to ensure the security, integrity and privacy of the information in ClubWise’s possession.

Only those persons with a need to process your personal data in connection with the fulfilment of their tasks in accordance with the purposes of this Privacy Policy and for the purposes of performing technical maintenance, have access to your personal data in ClubWise’s possession.

Personal data collected by ClubWise is stored in secure operating environments that are not available to the public. To prevent unauthorised online access to personal data, ClubWise maintains personal data behind a firewall-protected server. However, no system can be 100% secure and there is the possibility that despite ClubWise’s reasonable efforts, there could be unauthorised access to your personal data.

By using the ClubWise Member App, you assume this risk, and ClubWise will not be liable for any misappropriation or theft of your personal data.


Please be aware of the open nature of certain social networking and other open features of the ClubWise Member App ClubWise may make available to you. You may choose to disclose data about yourself in the course of contributing user generated content to the ClubWise Member App. Any data that you disclose in any of these forums, blogs, chats or the like is public information, and there is no expectation of privacy or confidentiality. ClubWise is not responsible for any personal data you choose to make public in any of these forums.

If you are under 18 years of age or a minor in your country of residence, please ask your legal guardian’s permission to use or access the ClubWise Member App. ClubWise takes children’s privacy seriously, and encourages parents and/or guardians to play an active role in their children’s online experience at all times. ClubWise does not knowingly collect any personal information from children below the aforementioned age and if ClubWise learns that ClubWise has inadvertently gathered personal data from children under the aforementioned age, ClubWise will take reasonable measures to promptly erase such personal data from ClubWise’s records.