Let’s face it, the thought of putting all your eggs into one basket is daunting, especially when it comes to matters of business. There is often a high perceived risk involved, which ultimately throws up many objections throughout the decision making process.
However, if you run a fitness facility, having a fully integrated solution that covers all aspects of your business is a truly enlightening experience, and definitely worth exploring. Whether you need to be able to collect member payments and carry out reporting, or you want a full member rewards system that incentivises activity including class attendance and club visits, having the ability to manage this through one ecosystem has proven to be a winning choice for successful clubs all over the world. Here’s why:
An integrated solution doesn’t mean you have to have it all. You can configure the tools according to your needs. It simply means the tools you do have, work together providing accurate reporting and a seamless operation.
You only deal with one supplier, which brings a host of benefits including cost savings, less downtime and critical issues resulting from multiple systems.
Your team only has to learn how to use one system, which means new starters won’t feel overwhelmed by having to learn multiple systems. It also means they can get up and running much faster and onto the gym floor supporting your members, where they need to be.
An integrated solution provides complete scalability. The solution will grow with you. If you suddenly reach 1000 members and are concerned about how your infrastructure will support that, with a totally integrated system you don’t have to worry. For example, you could simply implement mobile check in and in app class bookings to take the weight off your reception staff, or introduce a member app to help increase member engagement across your growing membership base. As these products are already integrated and work with your current set up, the headache is avoided.
One Support Team who have the product knowledge to help across all areas of your system, will save you a lot of time and energy when it comes to fixing issues or managing a change.
At ClubWise, we have developed a totally integrated solution to help streamline your business and remove the stress of having deal with multiple providers. Our member management solution is intuitive yet powerful. Our billing is robust, flexible and bespoke to our customers’ needs and our retention and business intelligence tools provide a wealth of useful metrics which can make a huge impact to the overall customer experience.
As well as our totally integrated offering we provide the same approach to our support infrastructure. Whether you need to administer a change or simply need to know how to run that last-minute report, we’ve got your back.