Category Archives: How to’s/User tips

CW4Members – resetting a password, January 2016

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CW4Members – resetting a password, January 2016

CW4Members is a great way for your members to manage their own membership. They can amend their personal details, see their account statement and even check their membership details if they want to. Members can also refer friends simply by logging in, and clicking the refer a friend option, manage their own class bookings and

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A guide to measuring class and bookings utilisation

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A guide to measuring class and bookings utilisation

How to measure you class and bookings utilisation   Classes are a great retention tool as members form relationships with other members, make friends and create support mechanisms. Members are less likely to make excuses not to attend the gym if they have committed to go with a friend. Classes are also a great way

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How can your top 20 members help improve your retention?

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How can your top 20 members help improve your retention?

Managing member retention is not an exact science. An individual’s experience is influenced by numerous factors, from the quality of the equipment to the availability of parking.   A good retention strategy will include a wide variety of activities and initiatives that will appeal to different members at different times.   One motivational initiative, that